Mercure Kakadu Crocodile, Jabiru - Reviews, Rooms Options & Prices 2025

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

Flinders Street, Jabiru, Australia, 0886

The Mercure Kakadu Crocodile Hotel stands out as one of the world's most distinctive hotels, uniquely shaped to represent the saltwater crocodile, a significant inhabitant of Kakadu National Park. This indigenous-owned resort is designed in collaboration with the local Aboriginal people and is centrally located in Jabiru, providing visitors easy access to natural attractions such as Ubirr and Cahills Crossing. Alongside its intriguing architecture, the resort showcases Indigenous art and culture, fully embracing the region's rich heritage. With key amenities tailored for comfort and convenience, the Crocodile Hotel serves as an ideal retreat for those exploring Kakadu's breathtaking landscapes.

Location

Mercure Kakadu Crocodile Hotel is conveniently situated approximately 35 minutes from the Bowali Visitors Centre and three hours from Darwin. This prime location allows easy access to notable attractions such as Ubirr, Mamukala Wetlands, and the Manbiyarra Border Store. Guests can easily plan their travel itineraries and explore the wonders of Kakadu National Park, making the resort a perfect stop for nature lovers and cultural enthusiasts.

Rooms

The resort offers a variety of room types, including Standard Rooms, Superior Rooms, and Courtyard Superior Rooms, catering to individuals, couples, families, and groups. All rooms are equipped with air conditioning, tea and coffee making facilities, minibar, cable/satellite TV, and a safe. The Standard Rooms feature either a queen bed or two double beds with easy access to the pool. Superior Rooms on the first floor provide views of the landscaped courtyard and pool, while Courtyard Superior Rooms offer semi-private seating areas in the courtyard with convenient pool access.

Eat & Drink

Dining at the resort includes the eclectic offerings of the Escarpment Restaurant and Bar, where guests can indulge in dishes infused with local bush tucker, such as barramundi and kangaroo. The dining experience caters to all meal times, featuring full buffet breakfasts, light lunches, and an extensive selection of international dishes. Outdoor seating is available to enjoy meals during the balmy nights, accompanied by a range of iconic Australian wines and signature cocktails.

Leisure & Business

The resort features a large central outdoor pool, surrounded by a landscaped courtyard, making it an ideal spot for relaxation between exploration adventures in Kakadu. Guests may also find cultural excursions and tours that originate from Jabiru to explore the stunning natural landscapes of Kakadu National Park. The versatile event space can host various functions, from business conferences to social gatherings, ensuring all leisure and entertainment needs are met.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Queen Room Courtyard Pool Access

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

Check Prices

Classic King room Courtyard Pool Access

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

Check Prices

King Room Courtyard Pool Access

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Centre

Jabiru300 m

Airports

Maningrida (MNG) 265.3 km

Ramingining (RAM) 309.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffets

“The dinner buffet featured a fantastic selection, including a mouthwatering steak, offering great value for money.” view full review

Refreshing Pool

“The pool was a good oasis with its chilled water and comfortable sun loungers, perfect for relaxation.” view full review

Comfortable Bedding

“The beds were incredibly comfortable, allowing for a restful night's sleep after a long day of exploring.” view full review

Convenient Kitchenette

“The kitchenette provided a good option for quick meals, making it easy to prepare snacks when needed.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Hiking
Cycling
Golf course
Fishing

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Garden area

Room features

Air conditioning
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Flinders Street, Jabiru, Australia, 0886

Map view

Flinders Street, Jabiru, Australia, 0886

City landmarks

Kakadu Hwy

Nourlangie

2.7 km

Gimbat Road

Jarrangbarnmi

900 m

Kakadu Hwy

Kakadu National park

2.7 km

68 Civic Dr

Jabiru Lake

1.2 km

Arnhem Hwy

Mamukala Billabong

2.2 km

Via Gunlom Road

Yurmikmik Walks

2.7 km

Anbangbang Billabong Track Jabiru

Anbangbang Billabong

2.7 km

via Nourlangie Rock Road

Nanguluwur Art Site

2.7 km

Gallery

Marrawuddi Gallery

2.6 km

Maguk Gorge

2.7 km

Nearby

St Peters Catholic Church

340 m

Restaurants

Escarpment

10 m

Flinders Street Mercure Kakadu Crocodile Hotel

Foodland

520 m

Restaurant

Anbinik Restaurant

790 m

83 Jabiru Drive Located at Anbinik Resort

Brolga Bar & Bistro

770 m

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience

82%

liked the resort and would come back again

8.2/10

Great

Rooms

6.0

Location

7.5

Service

7.3

Dining

5.0

Charlotte

United Kingdom, December 2024

5.6/10

My stay at the hotel had its ups and downs. The rooms offered a decent amount of space and comfort, but unfortunately, there was a musty smell and some cleanliness issues. The staff were incredibly friendly and helpful, but the overall facilities and dining options left much to be desired. The location had its charm, though it needed some upkeep, making me a bit hesitant about my experience.

Rooms

6.0

The rooms were a mix of comfort and mustiness, which was a bit disappointing. I noticed dust and cobwebs in the corners too, which didn’t help the overall feel.

Service

8.0

The service was friendly and accommodating, with great advice on local attractions, but they did seem a little preoccupied at times.

Location

5.0

The hotel’s location had potential given its proximity to some attractions, but the surroundings were messy and not very inviting.

Dining

5.0

Dining was an issue for me; the selection was quite limited and the presentation felt lacking. I didn’t find the experience friendly or welcoming.

Facilities

5.0

The facilities seemed rundown, and walking through the pool area to get to the restaurant was quite annoying.

Mia

United Kingdom, December 2024

6.8/10

The hotel has a central location for exploring Kakadu National Park, which is definitely a plus. The staff was helpful during check-in and worked hard to fit us into the busy restaurant. However, the rooms are starting to look a bit tired and lack a personal touch. The dining experience left something to be desired, with limited options for breakfast. Overall, it’s suitable for a short stay but could use some updates.

Rooms

6.0

The rooms are looking a bit tired and out of date, which gives them a soulless feel.

Service

9.0

The service was very helpful, especially when we checked in and managed to fit us into the busy restaurant.

Location

8.0

The hotel is centrally located for exploring Kakadu National Park and is just next to the supermarket and petrol station.

Dining

5.0

The dining experience was below par for many of the days we were there, with no option for different styles of eggs at breakfast.

Facilities

6.0

Facilities could use improvement, as they seemed a bit neglected, particularly the outdoor areas.

John

United States, December 2024

6.6/10

I had a great stay at this hotel, nestled in the beautiful Kakadu area. The clean and well-lit rooms had a lovely design, but the bathroom could use some improvements. The service was friendly, although at times a bit slow. The location was fantastic for accessing various attractions in Kakadu, making it a perfect spot for nature lovers. The dining experience was decent, but they ran out of some items during the buffet. Overall, I felt it was good value, but there are areas for improvement.

Rooms

7.0

The rooms were well-lit and nicely designed with a table and chairs, perfect for room service. However, the bathroom didn't meet my expectations.

Service

6.0

The staff were friendly and helpful, but it took a while to clear plates during busy times.

Location

9.0

The location is fantastic, allowing easy access to attractions in Kakadu with beautiful sounds of nature surrounding the hotel.

Dining

5.0

The buffet had a good variety, but they ran out of plates and bread multiple times, which was a bit disappointing.

Facilities

6.0

The hotel had decent facilities, but there were some maintenance issues that could use attention.

James

United Kingdom, November 2024

7.4/10

The hotel has a central location that provides easy access to the main Kakadu sites, which is a huge plus. The staff here are incredibly polite and helpful, making the stay enjoyable. However, the rooms felt tired and dated, which was disappointing given that I paid for a superior option, and the overall facilities could use some attention to be more inviting.

Rooms

5.0

The rooms felt a bit outdated and not as comfortable as expected. I really didn’t think I received the superior room I paid for.

Service

9.0

The staff were good and very helpful, always friendly which created a welcoming atmosphere.

Location

10.0

The central location is perfect for exploring the Kakadu area, as all the main sites are easily accessible.

Dining

7.0

The dining experience was decent, especially the buffet which offered good value for money. I particularly enjoyed the dinner options.

Facilities

6.0

While the basic facilities were available, they seemed a little run down, lacking some modern touches that would enhance the stay.

Elizabeth

United States, October 2024

6.2/10

The hotel is conveniently located for exploring Kakadu National Park, making it a great base for visiting the must-see sights. While the staff were friendly and accommodating, I found the service could be improved, especially with communication. The cleanliness of the rooms was really concerning, which overshadowed some other aspects. On a positive note, the dining options were enjoyable, even though there were some issues with availability.

Rooms

5.0

The rooms were adequate in size but unfortunately not very clean, particularly in the bedrooms.

Service

7.0

The staff were friendly and accommodating, but I noticed they often spoke their language among themselves, which made communication a bit challenging.

Location

9.0

The location is perfect for those looking to explore Kakadu, though traveling after dark isn't recommended due to safety concerns.

Dining

6.0

The dining experience was generally good with a decent variety, although some items ran out and the food was cold at times due to the bain-marie not working properly.

Facilities

5.0

The facilities seemed basic, and I wish they offered more amenities.

Charles

United States, September 2024

5.0/10

I had a mixed experience at the hotel. The location was a bit shabby and far from ideal, and the service could definitely be improved as the staff seemed overwhelmed and often rude. On the brighter side, the rooms were clean and spacious, even if they felt a bit dated. Also, the on-site facilities were decent, although some areas could use attention. Overall, it was a decent place to stay if you're not overly picky about the minor issues.

Rooms

7.0

The rooms were clean and spacious, although they felt a little dated and had some mould in the bathroom.

Service

5.0

The service was quite rude and seemed to lack direction, which was disappointing. The staff appeared to be trying their best despite the circumstances.

Location

5.0

The location was a bit shabby and not quite what I expected for the price I paid.

Dining

5.0

Dining was quite underwhelming with a limited selection and unfriendly service, reminiscent of budget buffet places.

Facilities

6.0

The facilities were decent, with a restaurant and pool area that had potential, but overall they felt a bit neglected.

Chester

United States, August 2024

6.0/10

The hotel has a very convenient location near Cahills Crossing and Ubirr Rock, making it perfect for exploring the nearby attractions. The staff is friendly and helpful, although some of them seem to need a bit more training. The rooms are in desperate need of refurbishment and a thorough cleaning. The dining experience was below par with inconsistent availability of food items. Overall, it offers decent value for money but could use some significant improvements.

Rooms

5.0

The rooms were in need of refurbishment and didn't feel entirely clean.

Service

7.0

The staff were friendly and accommodating, but some seemed a bit under-trained, especially with the new coffee machine.

Location

9.0

The location is great, especially for visiting Cahills Crossing and Ubirr Rock.

Dining

5.0

The dining experience was lacking, with items like coffee mugs and whole meal bread missing on multiple occasions.

Facilities

5.0

The facilities, particularly the pool, had issues with mold and cleanliness.

Jim

United States, August 2024

6.8/10

I had a mixed experience at this hotel. While the rooms were clean and comfortable with a pleasant atmosphere, I faced a frustrating check-in situation. The staff were friendly and accommodating, which was a plus. The location had some charm, but also some issues like noise and maintenance needs. Overall, I found the value for money lacking due to these drawbacks.

Rooms

8.0

The rooms were nice and air-conditioned, and I really appreciated the comfy bed. However, my room wasn’t ready when I checked in, which was inconvenient.

Service

9.0

The staff were extremely friendly and helpful, making my stay more enjoyable. Their amazing customer service was definitely a highlight.

Location

6.0

The location had its perks but also some downsides. The area was clean and modern, but the outdoor space lacked shade, making it uncomfortable in the heat.

Dining

5.0

Dining options were average; not bad, but nothing to rave about either. I expected better considering the price.

Facilities

6.0

The facilities were decent, but the pool area needed some maintenance as it looked a bit scruffy.

Sawyer

United Kingdom, August 2024

5.2/10

I stayed at a hotel that had a lot of potential but unfortunately missed the mark in many areas. The rooms were spacious but in dire need of an upgrade and some cleaning. The staff was friendly and helpful, making the experience a bit better. The location was a mixed bag—it’s close to Jabiru's shopping center but could definitely use some maintenance. The dining options left much to be desired, with limited and poorly presented food. Overall, it was a decent stay, but there are definitely areas for improvement.

Rooms

5.0

The rooms were spacious but quite dusty and needed a thorough cleaning. I noticed mould in places and cobwebs behind the wardrobe, which was off-putting.

Service

8.0

The staff was generally friendly and polite, always ready to help, which was a nice touch.

Location

5.0

The location was walkable to the shopping center in Jabiru, but the surrounding area felt messy and run down.

Dining

5.0

Honestly, the dining experience was disappointing, with a very limited selection and food that lacked presentation and warmth.

Facilities

6.0

I didn’t really use many facilities, but the overall upkeep seemed below par. The pool area was okay, but nothing spectacular.

Christina

United Kingdom, August 2024

6.6/10

The hotel has a great location near Kakadu's main attractions which makes it convenient for exploring. The rooms are spacious and comfortable, and I appreciated the cleanliness throughout my stay. However, the service could use some improvement as it felt a bit unprofessional at times, and the dining options were quite disappointing with a lack of variety. Overall, the hotel offers good value for money despite these issues.

Rooms

9.0

The rooms were spacious, comfortable, and very clean, providing a nice retreat after a day of exploring.

Service

6.0

The staff was nice, but there were moments when they didn’t communicate very professionally, especially regarding reservations. Thankfully, the manager was able to help me out when I needed a table in the restaurant.

Location

9.0

The hotel's location is fantastic for accessing local tourist attractions like hiking and boat tours, making it easy to explore the beauty of outback Australia.

Dining

5.0

The dining experience was disappointing with very limited options and poor service. I often had to ask for basic items like bowls and cups, which was quite frustrating.

Facilities

5.0

The facilities were functional but felt a bit dated, and there were some maintenance issues in the outdoor areas. It could really use some updates.